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Understanding the Insurance Appraisal Clause

Appraisal clause used to resolve auto insurance valuation disputes fairly

If your vehicle was declared a total loss and the insurer's offer feels too low - you have the right to dispute it.

Hire Us as Your Appraiser

The Appraisal Clause -

Washington auto insurance policies are required to include an Appraisal Clause which provides a path for consumers to resolve insurance claim disputes involving the amount of their insurance loss.

It exists for one reason: to provide a fair, structured way to resolve value disputes when you and your insurer don’t agree on:


  • The Actual Cash Value - ACV
  • The Repairs or cost of repair
     

The Appraisal Clause requires that both sides rely on competent and disinterested appraisal professionals, rather than negotiation alone.

This process keeps disputes focused on evidence, accuracy, and methodology - not pressure, alliances, or emotion.

Real Results for Washington Drivers

Appraisal Clause & Umpire Process

 When a heavily modified vehicle total loss claim reached an impasse our client invoked their appraisal clause.  With the other appraiser valuing the vehicle at less than the insurer, we turned to the Umpire  for the final determination. 


The Result - A final settlement of $12,913 above the initial offer - an 86.3% increase - on a single claim.  


This notable case is not included in our average performance stats as an outlier, but it illustrates exactly why the appraisal clause process exists, and why having an experienced and certified appraiser in your corner matters. 

How Claim Complete Auto Helps Washington Vehicle Owners

Experienced auto appraisers reviewing valuation documents during appraisal clause process

Experience Matters

We handle every step of the appraisal process personally - without reliance on automation.  With a lifetime of hands on automotive experience we are able to consider market demands, and unique scenarios that effect vehicle values and required repair operations.  


We also don't have insurer partnerships - which means we are completely disinterested in how your claim outcome may impact out future endeavors or contracts tied to future income. 

Our deep understanding of state regulation ensures compliance with our appraisal methods, analysis, and documentation support. 

The appraisal clause exists because value disputes happen - and when they do, people deserve a fair and competent way to resolve them.  Our goal is to help clients move through that process informed, supported, and confident that their claim value is being evaluated accurately.


If you're facing a dispute and want to understand your options further, we're here to help.

The Right To Appraisal Process

What to expect when invoking your Appraisal Clause

The appraisal process can take time, especially in more complex cases.

The good news is there there are deadline requirements outlined in the Washington state regulation requirements.   

- Qualification & Expenses -

  • Each party hires a professional, competent, and disinterested appraiser 
  • If the appraisers are unable to agree on the amount of the loss, an Umpire is involved.
  • The Umpire must also be competent & disinterested in the outcome
  • The Insurer & Insured split the cost of the Umpire
  • The amount of the loss is determined by the agreement of 1 appraiser and the Umpire.
  • The final determination is binding

- Deadlines -

  • Demand for Appraisal Clause must be in writing
  • Appraisers must be selected within 10 days
  • Appraisers must complete appraisals within 30 days (small exceptions apply)
  • Appraisers must appoint Umpire within 15 days, or notify the Washington Insurance Commissioner so one can be appointed.

Hire Us as Your Appraiser
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Claim Complete Auto Appraisals™

Claim Complete

(253) 460-7764 • appraisals@claimcompleteauto.com

Service Area: Washington State


Claim Complete Auto Appraisals™ is not a law firm, insurance carrier, or authorized to sell insurance. Our services provide informational, advisory, and representation support for auto property damage claims and appraisals; nothing on this site is legal advice or creates an attorney-client relationship.


Please review our full Disclaimers Page for details. 

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