Please be advised professional appraisals are temporarily paused until Jan2027.

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Understanding the Insurance Appraisal Clause

Appraisal clause used to resolve auto insurance valuation disputes fairly

If your vehicle was declared a total loss you need a second opinion of your vehicle value.

To often we have heard, 'The insurance offer seemed fair'. 


The fact is, over 90% of the clients who have contacted us for a second opinion have discovered the insurer offer fell far short of the actual value of their vehicle.


We complete a complimentary review to help you identify the actual value of your Total Loss, and represent you in the dispute process to recover an accurate value for your vehicle.

Request your complimentary review

- The Appraisal Clause -

Washington auto insurance policies are required to include an Appraisal Clause which provides a path for consumers to ensure they are receiving an accurate settlement for the amount of their insurance loss.

It exists for one reason: to provide a fair, structured way to resolve value disputes when you and your insurer don’t agree on:


  • The Actual Cash Value - ACV
  • The Repairs or cost of repair
     

The Appraisal Clause requires that both sides rely on competent and disinterested local appraisal professionals, rather than AI assisted technology programmed by insurance industry partners.


This process keeps disputes focused on evidence, accuracy, and regulatory requirements - not pressure, alliances, or emotion.

Real Results for Washington Drivers

Appraisal Clause & Umpire Process


  • 35% - Average Amount Insurer Valuations were undervalued by.
  • $5,079.76 - The average additional value recovered in the appraisal process.
  • 94% - Appraisals settled without moving to the Umpire stage

How Claim Complete Auto Helps Washington Vehicle Owners

Experienced auto appraisers reviewing valuation documents during appraisal clause process

Experience Matters

We handle every step of the appraisal process personally - without reliance on automation.  With a lifetime of hands on automotive experience we are able to consider market demands, and unique scenarios that effect vehicle values and required repair operations.  


We also don't have insurer partnerships - which means we are completely disinterested in how your claim outcome may impact out future endeavors or contracts tied to future income. 

Our deep understanding of state regulation ensures compliance with our appraisal methods, analysis, and documentation support. 

The appraisal clause exists because value disputes happen - and when they do, people deserve a fair and competent way to resolve them.  Our goal is to help clients move through that process informed, supported, and confident that their claim value is being evaluated accurately.


If you're facing a dispute and want to understand your options further, we're here to help.

The Right To Appraisal Process

What to expect when invoking your Appraisal Clause

The appraisal process can take time, especially in more complex cases.

The good news is there there are deadline requirements outlined in the Washington state regulation requirements.   

- Qualification & Expenses -

  • Each party hires a professional, competent, and disinterested appraiser 
  • If the appraisers are unable to agree on the amount of the loss, an Umpire is involved.
  • The Umpire must also be competent & disinterested in the outcome
  • The Insurer & Insured split the cost of the Umpire
  • The amount of the loss is determined by the agreement of 1 appraiser and the Umpire.
  • The final determination is binding

- Deadlines -

  • Demand for Appraisal Clause must be in writing
  • Appraisers must be selected within 10 days
  • Appraisers must complete appraisals within 30 days (small exceptions apply)
  • Appraisers must appoint Umpire within 15 days, or notify the Washington Insurance Commissioner so one can be appointed.

Get your complimentary appraisal review
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Copyright © 2025 Claim Complete Auto Appraisals™ - All Rights Reserved.


Claim Complete Auto Appraisals™

Claim Complete

(253) 406-7764 • appraisals@claimcompleteauto.com

Service Area: Washington State


Claim Complete Auto Appraisals™ is not a law firm, insurance carrier, or authorized to sell insurance. Our services provide informational, advisory, and representation support for auto property damage claims and appraisals; nothing on this site is legal advice or creates an attorney-client relationship.


Please review our full Disclaimers Page for details. 

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