Across Washington, insurance claim handling has hit an all-time low. Valid claims are being underpaid, delayed, or denied altogether, leaving honest policyholders fighting for the coverage they’ve already paid for. Meanwhile, premiums continue to rise — along with insurer profits.
At CCA, we expose the gaps between what was promised in your policy and what’s being delivered in your claim. From inaccurate appraisals to improper denials, we bring clarity, accountability, and results — ensuring your insurer honors the protection your premium paid for, and providing you with a path to fair alternatives if necessary.
Whether you have a dispute with your auto insurance claim, or just need general guidance, we offer expert appraisals and claim consultations for the following common auto claim issues -
In the event that you are not able to reach an agreement with your insurer I represent you in executing your Appraisal Clause. And if you need someone to handle your claim for you - as a Washington State Public Adjuster, I can represent your entire claim too.
Insurance companies have experts on their side — now you can too.
With 25 years of claims, insurance regulation, and appraisal expertise, I provide diminished value, loss of use, and total loss appraisals for drivers, attorneys, and repair shops in Tacoma, Pierce County, and all of Washington state.
Most auto appraisers you’ll find online are not licensed public adjusters. They provide vehicle appraisals only — often for insurance companies and consumers — but cannot speak on coverage, negotiate your claim, or protect your rights. This dual representation risks compromising your best interests in favor of a profitable insurance relationship.
Sometimes, you'll find an appraiser who is also an adjuster -
In an insurance claim, there are three kinds of adjusters:
Claim Complete Auto Appraisals brings both credentials together — licensed Public Adjuster and Certified Auto Appraiser — so you can be confident that your claim is handled by someone truly independent, qualified, and 100% representing your interests only.
At Claim Complete Auto Appraisals, we believe every client deserves more than the limited options an insurance company puts on the table. The first step I take is understanding your life right now — what concerns you have, and what outcomes would be ideal for you. From there, we explore the full range of claim options that often go undisclosed: alternative repair paths, salvage choices in a total loss, and strategies that better fit your circumstances. My goal is to ensure you see the complete picture, so you can make the decisions that lead to the best settlement for your needs.
With 25 years of claims and appraisal experience, we know the insurance carrier playbook — and how to counter it. At CCA, you’re always represented, never the insurance company.